FAQ

Save valuable time with online health consultations. No need to carve out time from your busy schedule or wait in long clinic queues for a doctor's appointment. Skip the travel and connect with your doctor from anywhere in the world.

You may continue treatment with your other doctor, but we ask that you keep your Expert informed. It's important for both your online Expert and your doctor to be aware of each other's treatments and the medications you're taking. Additionally, we strongly advise against self-medicating or starting or stopping any medication without prior consent from your Expert.

TheHomeoSaga’s processes comply with global standards such as HIPAA and HL7. We are committed to maintaining the confidentiality of our patients’ data and have implemented measures to prevent any security breaches.

Those with a qualifying medical condition and a recommendation from a licensed physician can apply for a medical marijuana card.

Go to our New Patients page to find out how to apply for a medical marijuana card.

Once your application is initially reviewed and deemed complete, you'll receive a receipt letter, which serves as a temporary registry identification card for 30 days from the date on the letter. After your application is fully processed, a card will be mailed to you. If your application is incomplete, OMMP staff will send you an "Incomplete Letter" detailing what needs to be submitted to complete your application. You’ll have 14 days from the letter's date to provide the missing materials. Failure to submit the required information within 14 days may result in your application being rejected.

The Medical Masterclass website is optimized for Internet Explorer 9 and newer versions. If you are using an older version, please upgrade to a more recent version of Internet Explorer.

CHECK YOUR PASSWORD Are you using the correct password? If you wish to reset your password, you can do so by clicking the "Forgot password" link on the login page. This will delete the old password and a new one will be sent by email. (If your browser has been set up to store login details, please make sure you clear any previously remembered passwords - i.e. if the username/password is already filled in on the login page, please delete these details and re-type). NB If you incorrectly type your password too many times consecutively the account will be locked. See "This account is locked" below. IF YOU ARE USING THE CORRECT PASSWORD Authentication requires a ‘cookie’ to be sent to the user’s web browser (These are small text files temporarily stored by your web browser which enable us to identify you when you are logged in.) If cookies are disallowed then the screen will return to the login page immediately after entering the username and password. Instructions for allowing these in Internet Explorer are provided below: Click 'Tools', 'Internet Options', and click the 'Privacy' tab. Under 'Websites - to override cookie handling for individual websites...' click 'Edit', Under 'Add Address of website' type "medical-masterclass.com" and click 'Allow' Click 'OK' to close this window Click 'OK' to close the Internet Options window If you are not using Internet Explorer or are having difficulties, please check your browser's Help files or contact your IT department/vendor. If you are using a product that could block cookies, e.g. Norton Internet Security, or Norton Firewall, please follow any instructions for allowing them for "medical-masterclass.com".